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![]() | Frequently Asked Questions |
No, tags are optional, you can add files without Tags - when performing a search, Taggtool will match your search criteria
against the tag title,file name and file path and not just the tags.
No, Taggtool only stores pointers to your files and will never change or move files. Taggtool does allow you to copy files but the original
file is left untouched.
When Removing Tags remember that only the pointer to the file is being removed from Taggtool's database and not the physical file.
Yes, you can add and update/remove multiple tagged files by shift-selecting the items in the 'Tag Files' and 'Search Database' screens.
On a Windows machine you would need to perform the following steps:
Open a windows file explorer - Windows Key + e
Select 'Tools' -> 'Folder Options' from the Menu
Select 'File Types' Tab
Select the file type you wish to change
Select 'Change' and locate the application you would like to launch for this file type
Click 'OK'
Click 'OK'
On Windows, sometimes the Tagg.exe application will not fully initialize and appear to run as a background process. To resolve this open up the task manager with ctrl-alt-del, select the process tab and end the Tagg.exe process if it is running then restart Tagg from the program group.
On Microsoft Windows XP, perform the following:
Your database files will not be removed when you uninstall.
If you receive the following message:
" There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personal or package Vendor."
This is usually displayed due to user security priveledges, try right-clicking on the Uninstall menu option in the Taggtool program group and select 'Run As Administrator".
If the problem persists, please execute the following command from the command prompt and email the resulting log file to support@taggtool.com.
msiexec /x "C:\Tagg.msi" /L*V "C:\taggtool.log" (Note: Please change 'C:\Tagg.msi" to wherever the installer is on your machine)
On Windows Vista:
Locate the following directory in file explorer:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Tagg
(note you may need to enable 'Show Hidden Files and Folders' from the Organize menu)
Right click Tagg.exe, select properties, you can then remove or change the short cut key.
On Windows XP:
Locate the following directory in file explorer:
C:\Documents and Settings\All Users\Start Menu\Programs\Tagg
Note: You may need to replace 'All Users' with the user you installed Taggtool as.
Right click Tagg.exe, select properties, you can then remove or change the short cut key.