http://www.taggtool.com/bbforum/bbpress/tags.php?tag=synchronize Community forum for Taggtool en-US Tue, 21 May 2013 11:24:22 +0000 http://bbpress.org/?v=1.0.2 q http://www.taggtool.com/bbforum/bbpress/search.php http://www.taggtool.com/bbforum/bbpress/topic.php?id=54#post-112 Thu, 20 Oct 2011 20:00:33 +0000 prhayes 112@http://www.taggtool.com/bbforum/bbpress/ <p>hi, are you still having this problem? In order for me to troubleshoot it could you email <a href="mailto:support@taggtool.com">support@taggtool.com</a> a copy of any error logs in the following directories:</p> <p>C:\Program Files\Taggtool\Taggtool Desktop\error.log</p> <p>Windows XP:<br /> C:\Documents and Settings\[username]\My Documents\Tagg\error-log.txt</p> <p>Vista/Win 7:<br /> C:\Users\[username]\My Documents\Tagg\error-log.txt</p> <p>thanks</p> <p>Phillip </p> http://www.taggtool.com/bbforum/bbpress/topic.php?id=54#post-90 Thu, 13 Oct 2011 17:27:33 +0000 inferno2081 90@http://www.taggtool.com/bbforum/bbpress/ <p>I have a file that was tagged and then moved to a different network drive. The file was then moved back to the original drive, but in a different folder on that drive than the original location. When running the database synchronization, the report indicated that the file was missing (as it should), and then correctly located its new location when the search is run. The problem is, when I click the button to resolve, it pops up a message saying "1 missing files successfully resolved", but when I return to the main application window and click the tag name for that file it still shows nothing. If I run the synchronization process again, the initial report will still show the same file as missing. It seems that the program is telling me the problem is resolved when nothing was actually fixed or updated. </p>